FAQs
Food: LOCATIONS & HOURS TBD
Transportation:
Residence Halls:
- What do I do for a lock out?
- What if I lose my key/swipe card permanently?
- Is there a place I can store my luggage?
- What do I do if there is a problem with my room?
- Can I switch rooms?
- Is there a curfew?
- What do I do with my dirty linen? Can I get new/extra linen?
- Do you have cooking supplies I can use?
- Are there cleaning services, or am I responsible for cleaning my own room?
Your stay:
- What hours is the Heritage Center open?
- How can I do laundry?
- Is there a lost and found?
- What is the earliest I can check in?
- What time is check out?
- I have to leave early in the morning to catch my flight. What should I do to check-out?
- Can I use the pool table or music room?
- How can I get online?
Food
Transportation
How do I buy a parking permit?
All University lots require any vehicle to have a parking permit, to purchase click here. This will require you to enter your license plate number at the time of purchase. Commuter services checks meters and parking lots Monday – Friday.
Where does TRAX run and where do I board?
Click here for schedules and additional information.
Residence Halls
What do I do if I'm locked out?
If a guest is locked out of their room go to the Summer Conference Guest Services Desk between 6:00 a.m. and midnight. A temporary key and/or swipe card will be issued. For any further questions, please call the Summer Conference Guest Services Desk at (801) 587-0458.
If a guest is locked out between the hours of midnight - 6:00 a.m., call (801) 587-0458 for assistance. A Summer Conference Coordinator will meet the guest at a pre-determined location to access the locked room. Please allow 30 minutes for staff to arrive from the time of notification.
What if I lose my key/swipe card permanently?
The Summer Conference Guest Services Desk will be able to assist you. It is a $125.00 fee for losing a room key and $20.00 for losing a swipe card.
Is there a place I can store my luggage?
Contact the Summer Conference Guest Services Desk located inside the Peterson Heritage Center. Phone number is (801) 587-0548. This should be pre-arranged with groups with ten or more participants.
What do I do if there is a problem with my room?
The Summer Conference Guest Services Desk, located inside the Peterson Heritage Center, will assist you. You may also call (801) 587-0458 for assistance. Summer desk is open May 21, 2024 - August 3, 2024.
What do I do with my dirty linen?
There is a dirty linen bin located on the first floor of every building. Collect the sheets, pillow case, and towels prior to check out and drop the items in the bin. Leave pillow, blanket, and mattress cover in room.
Is there housekeeping?
We do not offer housekeeping service. If there is there is an issue with your room or building, contact the Summer Conference Guest Services Desk at (801) 587-0458. Desk is open May 21, 2024 - August 3, 2024.
Your Stay
What are the hours of operation?
The Peterson Heritage Center is open from 6:00 a.m. - midnight daily.
Open from May 21, 2024-August 3, 2024
The laundry facilities located in the residence halls are complementary. Detergent is not provided.
You may contact the Summer Conference Guest Services Desk, (801) 587-0458. Items will not be held beyond August 3, 2024.
I have to leave early in the morning to catch my flight. What should I do to check-out?
The Summer Conferences Guest Services Desk opens at 6:00 a.m. daily. If you need to check out earlier, notify the Summer Conferences Guest Services Desk at (801) 587-0458 24 hours in advance.
Can I use the pool table?
Not available Summer 2024.
How do I access Wifi?
You may connect to 'UGuest' without log in information. If you need assistance call (801) 587-0458.